Terms and conditions of the Best Forever

Our company:

Best Forever
Denmark ApS with a CBR number 38427512 officially established on October 1, 2013.

Best Forever is an independent distributor of Forever Living Products, which is represented in over 150 countries in all continents and is thus the world's largest breeder, producer and distributor of Aloe vera.

General information

bestforever.dk is managed by:
Best Forever Denmark ApS
Hindegade 6
1303 Copenhagen K
CBR. no. 38427512

NOTE: Returns and complaints must be sent to:
Best Forever Denmark ApS
Urmagerstien 4, 4.TV
2300 Copenhagen S

Trademark:
Best Forever Denmark ApS draws attention to protecting Forever Living Products' reputation, the trademark and the logo. In addition, we have created the infinite logo in the Forever Living Products logo on our website to get Forever Living a better reputation.

When we import the products from Forever Living, we draw attention to preserving the writing and logo of Forever Living for fear of fraud

Products:

Forever is the world's largest manufacturer , manufacturer and distributor of Aloe Vera . The primary ingredient in our products is 100 % stabilized Aloe Vera Gel .
Like other vegetables , Aloe Vera mainly consists of water , but it also contains a large number of important substances, which together provide a synergistic effect that maintains your good health. A prerequisite for good health is a stomach that is in good shape, as much as 70% of the immune system sits in the stomach. The intestinal mucosa is actually as big as a tennis court and as thin as an eyelid . To function well and absorb nutrients must be intact .
For centuries , people all over the world used Aloe Vera for its beneficial properties , primarily to care for the skin on the outside. But these days, no one is raising an eyebrow ifone also drinks Aloe Vera . The gastrointestinal system is made up of the same kind of tissue as our skin, so it works Aloe Vera also from the inside out .

Privacy Policy:

The company understands and respects the importance of privacy on the Internet. The business will not disclose information about customers / users to third parties unless necessary to implement a transaction. The Business will not sell your name, address, email address, credit card or personal data to any third party without your prior permission. Read more about Personal Data Policy


Order:


You can order items over the phone, e-mail or via our webshop. 

If you have problems ordering, please click on the FAQ


Payment:

Credit card:


At Best Forever you can pay with Dankort, Visa / Dankort, Visa, Mastercard, Viabill, PayPal, MobilePay and Applepay.

We do not charge card fees.

The amount will be deducted from your card when the item is shipped.

ViaBill:

When purchasing with ViaBill, you will first receive your goods. Then you have to pay yours monthly benefit on the 20th of each month.

If you do not pay on time, a fee of DKK 39 will be charged. 

If you regret your purchase, the payment agreement with ViaBill terminates. 

Read more here: www.viabill.com/kredit   

PayPal:

Once we have received your order and paid via PayPal , you will receive an order confirmation. email about their costs.  

You will not be protected by the opposition scheme . You can read more about the terms on PayPal's website:  www.paypal.com



Shipments:

Your package shipment:


Once you have placed an order with us, you will receive a link where you can track your package online. We recommend that you place your order in one order, as we cannot combine orders after ordering, and therefore both orders will be shipped. Transportation fees may vary depending on the total weight of the shipment.

Right of withdrawal:

As a consumer, according to the law, you have the right to cancel your purchase within 14 days from the time you have received the purchased item from us. If you have ordered several different items in one order, but they are delivered individually, the deadline runs from the day you receive the last item.

The deadline means that you have 14 days from receipt to let us know that you will regret your purchase. You can send an email to info@bestforever.dk or use the standard cancellation form under contact us

You can not cancel the purchase by refusing to receive the item without notifying us at the same time.

 

 

Cancellation of part of the purchase:


If you have purchased several items from us, you have the option of sending one or more items back, even if they were purchased in one order.. Please note that you will not be reimbursed for shipping costs if you regret part of your purchase. 

 

Return 

Once you have notified us that you want to cancel your purchase, you have 14 days to send the item back to us. 

You must pay for the package to be returned, and you are responsible if damage occurs during transport. 

 

Certain items cannot be returned by regular mail. This applies to: powder and beverages.  

The cost of returning these items is expected to cost a maximum of: 200 DKK.

 

No right of withdrawal:


These agreements cannot be undone: 

Delivery of goods which are likely to deteriorate or become obsolete rapidly.

 

Delivery of sealed goods which, for health protection or hygiene reasons, are not suitable for return and where the seal has been broken after delivery. 

 

The condition of the item when you send it back:

If the item has lost value and it is because you have used it in a different way than what was necessary to determine the item's nature, properties and the way it works, you can only get part of the purchase amount back. The amount you can get back depends on the commercial value of the item, and in some cases it may mean that you can only get the shipping costs back.

 

We recommend that you send the item back in the original packaging.

If the original packaging is missing, it may lead to a decrease in the value of the item

 

Refund of the purchase amount:

If you regret your purchase, you will get your money back. If the item is impaired, we will deduct the amount you are liable for. 

 

We will refund all payments received from you, including delivery costs (however, this does not apply to additional delivery costs in cases where you have chosen a different form of delivery than the cheapest form of standard delivery that we offer), no later than 14 days from the day we has received your message that you want to cancel the agreement. 

We will refund the money with the same means of payment that you used for the purchase, unless we have agreed otherwise.

 

We can withhold payment until we have received the item, unless you send us proof of having returned it.

Returns and receipts must always be made to the address:

Best Forever Denmark ApS
Urmagerstien 4, 4.TV
2300 Copenhagen S

Complaint:

If you for any reason want to advertise your products, then it is important that you contact us as soon as possible and within a reasonable time. If you complain within two months after the error is discovered, the complaint will always be timely.

Under Danish law, you have a right to make a complaint for 24 months if you are a private customer. Unless you are a business customer, you have a right to make a complaint for 12 months.

If the complaint is justified, we will refund your (reasonable) shipping costs. The item must always be sent back in proper packaging. Also remember to get a receipt for shipping so we can reimburse your shipping costs.

To send a complaint, please fill out our form by downloading the link click here

Right of appeal 

If you as a consumer want to complain about your purchase, you must contact us via our contact form . If we do not succeed in finding a solution, you can send a complaint to: 

 

Center for Complaint Resolution 

House of Boards 

Toldboden 2 

8800 Viborg 

www.naevneneshus.dk

If you are resident in an EU country other than Denmark, you can complain to the EU Commission's online complaint portal here - http://ec.europa.eu/odr   

Satisfaction guarantee:

In addition to the 14-day cancellation you have based on the above rules, we offer a 90-day satisfaction guarantee.

All products are covered by the Forever 90 Day Satisfaction Guarantee. Satisfied with a product not to your expectations , you can return the product in whole or in part used with your receipt, and you will get your money back within 14 days without discussion , only minus shipping costs . You have to pay someone the return shipping.

To contact us, please call, send an email or contact us on our website. We always respond to all inquiries within 24 - 72 hours on weekdays.

Personal Data Policy


We need the following information when you shop with us:
Name, address, tel. no. and email address.

We register and pass on the personal information that is necessary to be able to deliver the item to you.


The personal information is registered with Best Forever Denmark ApS and stored for five years, after which the information is deleted.

In addition, we collaborate with a number of other companies that store and process data. Companies process information solely on our behalf and may not use it for their own purposes.

We only work with data processors in the EU or in countries that can provide your information with adequate protection.

The data responsible for https://www.bestforever.dk is Best Forever Denmark ApS.

You have the right to be informed of what information we process about you.

If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we have a duty to delete your personal data if you request it. It can e.g. be if your data is no longer necessary for the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@bestforever.dk